Personal Data Policy

We protect your personal data with strict security standards, ensuring lawful, transparent, and responsible handling at every stage.

General information on the Law on Personal Data

The Law on the Protection of Personal Data No. 6698 (hereinafter referred to as KVKK) was adopted on March 24, 2016 , and published in the Official Gazette dated April 7, 2016, numbered 29677. A part of the KVKK came into force on the date of publication, and a part on October 7, 2016.
Last update: August 28, 2025

Information as a data controller

Pursuant to the KVKK No. 6698 and in the capacity of Data Controller, your personal data will be processed by us in the framework described on this page; it will be recorded, stored, updated, disclosed/transferred to third parties when permitted by law, classified, and processed in the ways listed in the KVKK.

How your personal data can be processed

Pursuant to the KVKK No. 6698, your personal data shared with our Company may be processed by us in whole or in part, automatically, or non-automatically as part of any data recording system, by being obtained, recorded, stored, modified, reorganized, in short, by being subjected to any kind of processing on the data. Any process performed on the data within the scope of the KVKK is considered “processing of personal data”.

Purposes and legal reasons for processing your personal data

Your shared personal data will be processed;

To be able to perform the requirements of the services we provide to our customers, in accordance with the contract and technology, and to improve our products and services.
To record identity, address, and other necessary information for the purpose of identifying the transaction owner within the scope of the Law on the Regulation of Electronic Commerce No. 6563, the Law on the Protection of Consumers No. 6502, and other relevant legislation.
To arrange all records and documents that will serve as a basis for processing in payment systems, electronic contracts, or on paper, which are mandatory in the field of Banking and Electronic Payment.
To comply with the information retention, reporting, and notification obligations stipulated by the legislation and other authorities.
To be able to provide information to prosecutors’ offices, courts, and relevant public officials when requested and required by law, on matters related to public security and in legal disputes.
In accordance with the KVKK No. 6698 and relevant secondary regulations.

Information about third parties or organizations to which your personal data can be transferred

For the purposes mentioned above, the persons/organizations to which your personal data shared with our Company can be transferred are; mainly Hostinger International Ltd., which provides our Company’s e-commerce infrastructure, as well as suppliers, cargo companies, and other individuals and organizations related to the services provided, program partner organizations we collaborate with and/or from whom we receive services in the capacity of a Data Processor, domestic/foreign organizations, and other 3rd parties.

Method of collecting your personal data

Your personal data can be processed and collected;

Through the forms on our Company’s website and mobile applications, with information such as name, surname, Turkish ID number, address, phone number, business or private e-mail address.
In the form of data containing preferences on pages logged in with a username and password, IP records of transactions performed, cookie data collected by the browser, and browsing duration and details, as well as location data.
Verbally, in writing, or electronically, through our sales and marketing department employees, our branches, suppliers, other sales channels, paper forms, business cards, digital marketing, and call center channels.
Physically or virtually, face-to-face or remotely, verbally or in writing or electronically, from individuals who share their personal data for purposes such as establishing a commercial relationship with our Company, applying for a job, making an offer, or other means such as business cards, resumes (CVs), making offers, etc.
Also from data obtained indirectly from different channels, from (micro) websites and social media used for purposes such as websites, blogs, competitions, surveys, games, campaigns and similar purposes, data from e-bulletin reading or clicking movements, data provided by publicly available databases, and publicly shared profiles and data from social media platforms.

Your personal data obtained before the KVKK came into force

Your personal data obtained in a lawful manner before the effective date of the KVKK, April 7, 2016, through membership, electronic communication consent, product/service purchase, and other forms, is also processed and stored in accordance with the terms and conditions set out in this document.

Transfer of your personal data abroad

Your personal data, collected by any of the methods listed above, can be transferred to service agents located abroad (to countries accredited by the Personal Data Board and where there is adequate protection regarding the protection of personal data), provided that it remains within the scope of the KVKK and is in accordance with the contract purposes, to be processed in Turkey or to be processed and stored outside Turkey.

Storage and protection of personal data

Your personal data will be stored confidentially in the database and systems located at our Company as required by Article 12 of the KVKK; and will not be shared with third parties in any way except for legal obligations and the regulations specified in this document.
Our Company is obliged, in accordance with Article 12 of the KVKK, to prevent the unlawful processing of personal data, to prevent unauthorized access by unauthorized persons, and to take software measures such as access management and physical security measures.
In the event that personal data is learned to have been obtained by others through unlawful means, the situation will be immediately reported to the Personal Data Protection Board in writing, in accordance with the legal regulation.

Keeping personal data up-to-date and accurate

Pursuant to Article 4 of the KVKK, our Company has the obligation to keep your personal data accurate and up-to-date. In this context, to fulfill its obligations arising from the current legislation, our Customers must share their accurate and up-to-date data or update it via the website / mobile application.

Rights of the personal data owner pursuant to the KVKK No. 6698

Article 11 of the KVKK No. 6698 came into force on October 7, 2016, and in accordance with the relevant article, the rights of the Personal Data Owner from this date are as follows: The Personal Data Owner, by applying to our Company (the data controller), has the right to:

Learn whether personal data is processed.
Request information if personal data has been processed.
Learn the purpose of the processing of personal data and whether they are used for their intended purpose.
Know the third parties to whom personal data is transferred domestically or abroad.
Request the correction of personal data if it is incomplete or incorrectly processed.
Request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK.
Request that these operations be notified to third parties to whom personal data has been transferred, in the event of correction, deletion, or destruction of personal data.
Object to a result against the person by analyzing the processed data exclusively through automated systems.
Request the compensation of the damage in case of damage due to the unlawful processing of personal data.
TRK Savunma ve Enerji Sistemleri Anonim Şirketi is the Data Controller within the scope of KVKK.
The Data Controller Representative to be appointed by our Company will be announced in the Data Controllers’ Registry and on the internet address of this document when the legal infrastructure is provided.
Personal Data Owners can direct their questions, opinions, or requests to any of the following communication channels:
By email: info@seyoko.com